Policy

Methods of Shipping

First Class
Priority Mail
Standard Ground
UPS Ground

• Cost of Shipping depends on size and weight
• Please allow five to seven business days for shipping on regular merchandise
• Special order items such as: (electric odor units and floor machines) will take an estimate of two weeks for delivery.

Shipping Location

• We will ship to any location in the U.S. at the given shipping rate of each product.
• There will be an additional cost on items/products shipped to Hawaii or Alaska and areas out side the U.S.

Exchange & Returns

• There will be a shipping charge on all exchange merchandise. According to shipping rate.
• Merchandise has to be exchanged/returned within 30/days of original purchase date.
• We will not exchange/refund any opened merchandise or merchandise damaged by customers.

For exchange/refund on merchandise please contact us at:
E-mail – escholhall@sbcglobal.net
phone (773) 978-7333
Monday – Friday 9am – 4pm